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... Post 2 of the forest fire story. A man way out west lost his house in a fire last fall. No worries, we said "even in a fire" 🔥 He also lost a Trijicon AccuPoint Combo mounted in a LaRue mount that he bought from us, so though we didn't make the scope, we're throwing in a new Trijicon Credo (the AccuPoint has been discontinued). I sighted her in, using my usual method. I aimed at the center, it hit 2 mils low and 2 mils right. I dialed it in and shot 3 shots at the red dot. A little low. Came up 2 clicks and shot the 0.780". Came down 1 click and shot the 0.520". That Trijicon Credo worked as advertised and I like the mil reticle. So, yes, it took us awhile and I bet he's give up on us. He'll get the better late than never news Monday 🔥 ML
4,542 likesyardgnomeriot2 Good Stuff Mark!
stevemakeen Why you have a loyal following & why the old saying "Buy Once ,Cry Once " is worth remembering when looking at purchasing new gear.
leadtoxicosis Y'all legit!
andy.chavers Awesome ! There is another reason for me to keep spending my money with you guys !
dutch405 This is why I ONLY buy Larue!!! Incredible!
alexh762x39 Starting to become a Larue true believer, talk about service! Hope to join the real club one day, just living on parts now 😂
gearheadkittykat That's an awesome good news story Mark!!! Any numbers on the weight of the Credo with the mount?
anthony_chirillo That's really cool, man. Glad I've always been using great products created by great people!
vaclavbalej 👏👏👏👏🤝
sethctr Do you guarantee half moa accuracy?
- laruetactical @sethctr ... I guarantee an accurate, well-built rifle, of which I personally proof-group lots of 'em weekly. As for guaranteeing a 1/2 moa, why would I, not knowing if you cured you're flinch in spite of your long overdue new glasses ? 1 like
- tacticalslings @laruetactical I have shot a great many of your 5.56 rifles. Not one has failed to be a .50 rifle My only thing now is trying to figure out if I buy the 7.62 Ultimate Upper or the OBR complete. If you ever get a chance please take a look at my PM.
- laruetactical @tacticalslings ... Then there's all you guys that shoot a lot better than me 🎯 Invariably she goes off and feels a little different on my shoulder and I cuss myself for forgetting to do everything the same with each shot. "Fundamentals, you old fart !!"
- tacticalslings @laruetactical as many instructors have said before and especially true of gas guns " Hold hard"
- tacticalslings @laruetactical if you ever get to SW Florida we will get you shooting hard and fast. Heck we will get some fishing in as well
jakeshannon23 Accupoints discontinued?
mikenotgonnagetit While the story sucks, it is just a testament to how great LT is!
c_n_w_outdoors Now that's customer service, above and beyond! 👏
simplyguns Awesome!
perez2021juan I like ML and Larue Tactical.....he a good dude 👍👍
keithhansen8 Nicely done. You have a good heart. We need to read more stories like this. . Best wishes!
gh_arms First Class. That customer will send you droves of business because he was treated better than great.
h94673644 Hey mike @laruetactical I lost 2 I'm a duck boat accident... 🤷hook a brother up??? JK you're awesome
highspeedshaka Y'all are some of the best in the market. 🔥👏
bigaggiemike That's good bull @laruetactical! Ya'll are the best!
chief151 🧡
sgt__chaos That was a great deed. You'll always have my business.
rangeofficerchris This is such a solid story!!! My next DI gun will be a LaRue. I wish you guys did a piston system, I know it's slightly less accurate, but it's so much more cam friendly 1 like
rangeofficerchris Can*
- laruetactical @rangeofficerchris ... The gas rings in the bolt carrier group are offended you don't consider them part of a "piston" 4 likes
- rangeofficerchris @laruetactical yup!
valawdog @laruetactical that's why we love and support your business. Thank you. Now wait to get a thousand or more pics of burned up rifles.
- laruetactical @valawdog ... 😳😳
ncsuforester Now that's customer service 👏👏👏
exarchyholsters Awesome service!
tomasnumerouno Good fella
cheeseburgercorey That's awesome! Hey btw, I lost my wife in a fire, she had an aimpoint comp M5 attached by means of a LaRue mount. Can you help a brother out with a newer model? 😍
251_wpn_wrx 👊🏽u s 💯u s 🙏🏼
frinkovich 👏👏
matty_duke God bless you guys!!!🙏💪u m 🏆
b_moto33 Wholesome content
connelldad You're a good man Charlie Brown
kumbu83 How awesome is that!!!!
leafonthewind101 Wow!
whodges13 Mad respect for your company. Every chance I get I use your brand.
candrews01 I would say that's "Customers Service" but that goes further than just customers....it truly speaks to the level of commitment to the company and brand you have made. If major companies would take even one gram of that level of understanding what the people who support you means, then the world would be a better place overall
cmjc102 Mark you never cease to amaze me 🤙
heinze_matt That's awesome
mark_haygood In a world where almost everyone tries to get out of their warranty or tells you it's your fault......you do the unexpected and take customer service to a whole new level! 👍👍👍
cnoteleo865 Hell yeah!
eastcoastinfidel Can't beat that customer service
greekcop50 And this is just another reason why I love your company.....stay safe LT🔥🔥🧡🧡👏👏
dustinstapp It's amazing it still groups like that. Must be the heat treatment.
gray_slocus Which fire? Was it the Almeda fire?
- lilrieck @gray_slocus yes sir it was
- gray_slocus @lilrieck I recognize the pic of the burnt barrel. I had to evacuate from that fire as well. Now all of the home rebuilding in Phoenix and Talent keeps me busy lol
- lilrieck @gray_slocus ya I'd like to make a trip down and check it all out
- gray_slocus @lilrieck it's a better sight these days. A lot of the housing has been rebuilt. The trailer parks are lagging behind
- lilrieck @gray_slocus hope people are doing ok
grillas_n_guns Very cool! Above and beyond!
yeah_trout_that legendary
nmg_outdoors What a real firearms company does for its supporters
austinjonesangler Awesome 🔥👏
_bkbroiler_ Fan fucking tastic. This is why my ne t AR build will include even more Larue parts. Customer service is second to none.
the_other_marley_marl Above and beyond 👏
djqx You earned a loyal customer. Btw All my guns sank in a boating accident. I'll email you the list. 🤭
j_perry69 You are a class act.
robert_ullery Very cool glad I bought one
deo_vindice1984 Good man 🙌
jrzj 👏 class act as usual
mr.yoshio.hirata.j Stellar customer service and business management! Thanks Mark 👍
twitch061 I buy y'all's stuff cause the build quality is awesome and the return to zero is second to none. But reading stuff like this makes me proud support y'all's company
jkirky24 Outstanding service right there. Above and beyond.
k4x9 Time to buy some more @laruetactical stuff. That's badass of you guy's!! Texas hospitality for the win.
disappointeddan That's some customer service.
goaliedave40 👍
kevin.young.77582 Very nice of you.👏
livelyac Thats awesome!
caspershafer this is why LaRue will remain on top 🙌
qddmg This is the way. You are awesome!!'
crppilot That's bad ass
jake.wilkinson.9699 Pretty awesome of you. It's stuff like this that keeps you guys on the very top of my parts suppliers!
nicholasciancarelli 👏👏👏
vangc83 A lot of people talk trash on Mark because he's blunt. But I've seen far too many stories of him being a giving and caring person, with one story being one with me where he helped me when he didn't need to and graciously gifted me something in need rather than allowing me to pay for it. Mark is good people and I've repped LaRue Tactical for many years on and off the range, work and civi world and always refer them. Good job, Mark. 💪
nazty.333 🙌
breaking_berry @laruetactical man... you treat people right.
jsmith_409 Just another reason y'all are the best in the business!
jake0861 That's a hell of a story and outstanding customer service!u s
motoman45_00 Bad ass!!! u s
liqnspliffz Awesome 🔥
m4ttwick dang, that charging handle held up pretty well considering 😂
el_jefe_556 You're a good man ML
awilliams30808 👏👏👏
t4r_snow_tank u s u s u s u s u s u s
tallmanjw @laruetactical really? Wow! That's why I will be a customer for life! Great stuff Mr. Larue!!!
jjfitter6176 Very cool!
t_kegs 👏
lost_travels22 This is how we make America great again! This is awesome! 🙌👏
orion_outdoorsman God Bless America u s and God Bless @laruetactical #badass
ssamuelt4him Nice🙌!!!
patriotfuelenergydrinks 🧡🧡🧡
next_phase_construction Mr Larue, you and your company are what America is all about! I wouldn't own anything else!
billsnearly Awesome! And yes, Mil/Mil is the only way to go!!
mwright936 That's amazing service! Well done sir!
ajcchese Classy move 👍
henryjreynolds 🙌
lukecouch83 Rock Solid 💪u m
tacticaltundra @laruetactical can you please send me a replacement I lost mine in a boating accident 😂
marcknapp Are they going to let home import that? I thought your rifles weren't "legal" to import into CA, or does that not apply to warranty exchanges? I'm curious because my close buddy lives there and really loves my tOBR but can't get one.... 1 like
- laruetactical @marcknapp ... I said "way out west" 7 likes
- marcknapp @laruetactical ah, I assumed California.
- samuel.culper_sr @laruetactical Hawaii?😂
- 5forges @laruetactical based 🙌
- mthompsonv2 @laruetactical from what I remember y'all had a no sales to CA policy. Has that changed?
bcftp Good stuff.
jonathanklee570 6061 aluminum melts at 1085⚬F. To only see the BCG, barrel, and gas system (all steel) survive is a sight to see. Sending this man replacements is one of the many, many things that make LaRue the best there is. 1 like
cheesesteak.stone Stuff that makes you trust larue
woodgraindesigncompany Hey it's how I have my customer base too. Being a good person that stands behind your work says a lot. Yea it cost more but you get what you pay for. Good for you man. 1 like
timbogle That speaks volumes of you. You da man.
hosieodonnel Awesome. So fuckin solid. 👏
mdrumscarter 🧡
lbrown3580 @laruetactical that's class. Well done!
themntoad Class act!
hobbit0717 You are the man!
njtta150 Amazing !!! 🙌
jmhill_2469 Fanfukintastic!
craig.l.fowler 👏
g.a._blue That's badass Sir....! u s
ssnyt That's why LaRue gets my dollar.
ii_open Very nice of you. Not all is lost👏
patcbarc This makes me even prouder to own your product.
gearreport_caleb That's pretty kickass! Actually that's alot of kickass good human shit right there!!
mikecheckmike Well done 👏
icecoldmn Did he send any pics of the safe,must have been a hell of a burn down to do that kind of damage
mcgrubbs Damn decent of you.
johnylompoc My friend who was in the 101st said they called you needing some mounts for a shoot they were doing. You loaded up your trailer and bbq drove out to Fort Campbell KY and outfitted his guys for the sniper shoot and fed them. Now that is customer service and networking. You have a great company and I love my Dillo bottle opener Xmas ornaments you used to send me. Thank you for all you do.
eli_iorg Becoming a huge Larue Fan
fox_cartagena This kind of customer Seevice and appreciation is exceeded by none. Damn 2 likes
kwilcox_jr 🙌
joeyu58 Yall are awesome 👌
merica_845 👏👏👏
loosearrowincontact This is why We back true American companies 💪🏿u s 1 like
jakenez 👏
ready6delta 🙌
gypsytacticalworks 👏👏👍🙏u s God Bless thats very awesome of you all
kcgunner 👏 y I 🧡 LaRue
niifty_af Well you just earned my business.
natedag87 And this stuff is why i honk for y'all all the time. 3 likes
krisinpudding This is why I buy LaRue. Good on you.
gunpowdergasandink 👏you da man!
sigmpc_k9 Awesome service and products Mark. 👍
stoic_concepts 🙌
willkana Love it!
timmy_tomahawk First class always.
edc.247 🧡🧡🧡🧡
schonebergperformance Great customer service! I bought my first upper tier AR last fall. I wished I had known about you...I've enjoyed following you on here. I went with POF on my last one, but will definitely go to you on the next one!
michoelleopold That's great to hear
csolstice032018 That's first class customer service. I was showing a buddy of mine a UU kit build with your lower of course. He's putting in an order for an MBT2s and starting a money jar for a kit! "Ive seen you wearing that old worn out Larue hat. I was wondering what the deal was. My response, "everything they do is better than everyone else including this hat."
utahstrong_ish_man 👏👏👏 that's impressive customer service! 2 likes
dommytuzzit Bless you all🧡🔥🔥🔥
fdmarshal What if the governor takes mine? @laruetactical
xrokka This is good QC 😍😍😍
the_judo_variant 👏so cool of you man. Glad I bought the MBT's (not just because they're awesome, but also for things like this).
brosinarmsusa Best customer service in the industry hands down! 15 likes
- ment_clintzel @brosinarmsusa I second that. Met them at Dallas safari club a couple years back and they treated me like a big shot. Best group of guys you'll ever meet. 1 like
i_am_the_fos This is why I keep patronizing y'all. 🔥
_esstac 👏 5 likes
iviark5 You're a good man.
totallyluke Incredible warranty and customer service!!!
kylehamlin Class act... 👏👏 the best. Period. 3 likes
legionpreparedness Incredible 😮
45shooter2 Stand up guy Mark!! Thanks for looking out for a fellow shooter! 👏👏👏 2 likes
vin.cert 🙌 👏 this is only part of why your company is the best.
fireman4180 Just another good reason you get my business. 3 likes
tubefitter61 Nothing better than a man of his word. Doing more than expected in a world of shit bags. The 💯 legit. Much respect Sir.
eocsis_86 Class act. Not a rabid fanboy but I love to see a company/ppl with this value set.
twr1911 Classy!
ds_gi_joe A class act gentlemen. 👍
skate_ronin_138 Fuckin A! That's service! Keep doing that good work! 9 likes
pkake131 Damn. That's solid of you guys. If I need anything I'm buying it from you. And I will definitely refer people. 3 likes
c2d2311 Very cool
khernanj Respect. Thanks awesome
mac18d2964 Outstanding!
i_am_the_fos This is why I keep patronizing y'all. 🔥
threeper_g That's why you and your company has the support you do. 👍
jpatrickshuey Class
7fabracing 💪
bingoismynameo Hell of a nice thing to do! 🙌👍
ralph124c41 Good on you, Mark. Thanks!
carlos.aa84 Respect 1 like
charlescalabresejr That is amazing customer service. Good on you guys.
theblockofwood Now that is amazing customer service. Bravo to you Mark. 👏
cj_kelly Good on you guys 4 likes
old_grasshoppa Awesome
goingthatway I bet the rifle still shot sub 1
anthonyluke9504 👏👏👏🧡🙌world class !!! 4 likes
whisk3yshoots Really awesome of you mark 24 likes
swordfish223 👏
tacthiccalfun Awesome as always